FAQs NU-2500
Q1: Do I need any driver for it?
A1: When used in Windows/MAC, the best is go to realtek website install the latest 8156B driver, when used in other system, need to search for the 8156B driver.(PS: After the MAC is inserted into the adapter, it will display 1000m, but the speed is 2500m.)Q2: Why is the adapter not working properly?
A2: Please try following:
(1)Check both RJ45 and USB Type-C connectiong are normal.
(2)Use a different Ethernet (RJ45) cable
(3)Make sure that the adapter light flashes yellow after the adapter is plugged into the USB Type-C port of the computer.
(4)Try plugging into a different USB Type-C port.
Q3: Why does my adapter not reach the speed of 2.5G?
A3: Please try following :
(1) Check the RJ45 is connected to the 2.5G device and the Type-A or Type-C conection is USB 3.0. Last check Ethernet cable is above cat5e.
(2) Try to insert RJ45 and Type-A or Type-C into different ports until the LED is blinking yellow.
(3) Go to download and install the latest 8156B driver from the Realtek’s website.
(1) Check the RJ45 is connected to the 2.5G device and the Type-A or Type-C conection is USB 3.0. Last check Ethernet cable is above cat5e.
(2) Try to insert RJ45 and Type-A or Type-C into different ports until the LED is blinking yellow.
(3) Go to download and install the latest 8156B driver from the Realtek’s website.